Returns & Refund Policy


Please inspect your order upon receipt and contact us immediately at if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Due to the short supply in parts, all orders and pre-orders for Temperature Scanning Kiosks and Covid Kiosks are unable to be cancelled after they have been shipped.

Thermal Kiosks has a 7 day return policy. You must contact us at within 7 days of receipt of your item to be eligible for a return. All returns must be in the original packaging and in the same condition you received it. Return shipping will be at the purchaser's expense and any refund will be less a 35% restocking fee. Any items returned to Thermal Kiosks without prior authorization will not be accepted for return.

Please contact us if warranty repairs or replacement is needed.

Start typing and press Enter to search